DX SaaS

Service availability and scheduled maintenance for Digital Experience (DX) SaaS platform.

All Systems Operational
Uptime over the past 90 days. View historical uptime.
DX Insights Platform Operational
90 days ago
99.91 % uptime
Today
Application Performance Management (APM) Operational
90 days ago
99.71 % uptime
Today
App Experience Analytics Console (AXA) Operational
90 days ago
100.0 % uptime
Today
App Experience Analytics Collector (AXA) Operational
90 days ago
100.0 % uptime
Today
Operational Intelligence (OI) Operational
90 days ago
99.96 % uptime
Today
DX Insights Platform - EU Operational
90 days ago
100.0 % uptime
Today
Application Performance Management (APM) Operational
90 days ago
100.0 % uptime
Today
App Experience Analytics Console (AXA) Operational
90 days ago
100.0 % uptime
Today
App Experience Analytics Collector (AXA) Operational
90 days ago
100.0 % uptime
Today
Operational Intelligence (OI) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
DX SaaS Maintenance (APM) EU region Dec 3, 05:00-06:00 UTC
DX SaaS, a division of Broadcom, is performing maintenance starting on December 03, 2021, at 05:00 UTC, for a duration of 1 hour in EU region.

Impact
During the maintenance period, the DX Application Performance Management (APM) data processing service may lead to gaps in data for 30 minutes within the maintenance window. All other aspects of the product will function as normal.

Schedule
  • Start time: December 3, 2021, at 05:00 UTC
  • End time: December 3, 2021, at 06:00 UTC
    Posted on Dec 1, 17:18 UTC
    • Past Incidents
    Dec 2, 2021

    No incidents reported today.

    Dec 1, 2021

    No incidents reported.

    Nov 30, 2021

    No incidents reported.

    Nov 29, 2021
    DX SaaS Maintenance US Region
    Completed - The scheduled maintenance has been completed.
    Nov 29, 09:01 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Nov 29, 05:00 UTC
    Scheduled - DX SaaS, a division of Broadcom, is performing maintenance starting on November 29, 2021, at 05:00 UTC, for a duration of 4 hours in US region.

    Impact
    During the maintenance period, the DX Application Performance Management (APM) data processing service may lead to gaps in data for 45 minutes within the maintenance window. All other aspects of the product will function as normal.

    Schedule
    • Start time: November 29, 2021, at 05:00 UTC
    • End time: November 29, 2021, at 09:00 UTC
    Nov 26, 03:30 UTC
    Nov 28, 2021

    No incidents reported.

    Nov 27, 2021
    DX SaaS Emergency Maintenance US Region
    Completed - The scheduled maintenance has been completed.
    Nov 27, 09:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Nov 27, 07:00 UTC
    Scheduled - DX SaaS, a division of Broadcom, is performing emergency maintenance starting on November 27, 2021, at 07:00 UTC, for a duration of 2 hours in US region.

    Impact
    During the maintenance period, the DX App Experience Analytics Console (AXA) data processing service may lead to gaps in data for 10 minutes within the maintenance window. All other aspects of the product will function as normal.

    Schedule
    • Start time: November 27, 2021, at 07:00 UTC
    • End time: November 27, 2021, at 09:00 UTC
    Nov 26, 03:25 UTC
    Nov 26, 2021

    No incidents reported.

    Nov 25, 2021

    No incidents reported.

    Nov 24, 2021

    No incidents reported.

    Nov 23, 2021
    Application Performance Management Experience View Cards Display Issue
    Resolved - This incident has been resolved.
    Nov 23, 19:38 UTC
    Monitoring - A fix has been implemented and we are monitoring the results.
    Nov 23, 15:36 UTC
    Identified - The issue has been identified and a fix is being implemented.
    Nov 23, 14:46 UTC
    Update - We are continuing to investigate this issue. We will provide updates as new information becomes available.
    Nov 23, 12:51 UTC
    Update - We are continuing to investigate this issue.
    Nov 23, 00:36 UTC
    Investigating - We are currently investigating an issue with Application Performance Management (APM) Experience View Cards displaying partial data. We will provide updates as new information becomes available.

    All other aspects of the product are functioning as normal.
    Nov 22, 21:48 UTC
    Operational Intelligence (OI) Degraded Performance
    Resolved - This incident has been resolved.
    Nov 23, 00:26 UTC
    Monitoring - A fix has been implemented and we are monitoring the results.
    Nov 22, 19:46 UTC
    Identified - The issue has been identified and a fix is being implemented.
    Nov 22, 18:37 UTC
    Investigating - We are currently investigating delays with the Situations data in DX SaaS Operational Intelligence (OI). We will provide updates as new information becomes available.

    All other aspects of the product are functioning as normal.
    Nov 22, 15:11 UTC
    Nov 22, 2021
    DX SaaS Maintenance on November 22, 2021
    Completed - The scheduled maintenance has been completed.
    Nov 22, 06:00 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Nov 22, 05:03 UTC
    Scheduled - DX SaaS, a division of Broadcom, is performing maintenance starting on November 22, 2021, at 05:00 UTC, for a duration of 1 hours in the US region.

    Impact
    During the maintenance period, DX SaaS may lead to intermittent gaps in data in and UI inaccessible for 10 minutes within the maintenance window. All other aspects of the product will function as normal.

    Schedule
  • Start time: November 22, 2021 at 05:00 UTC
  • End time: November 22, 2021 at 06:00 UTC
    Nov 19, 09:19 UTC
    • Application Performance Management Issue
    Resolved - This incident has been resolved.
    Nov 22, 04:42 UTC
    Update - The previously queued backlog has processed and the service is fully restored. We will continue to monitor the service for stability. We shall update provide an update when new information becomes available.
    Nov 20, 19:49 UTC
    Monitoring - A workaround has been implemented and we are monitoring the results. In parallel, we continue to investigate the underlying cause of this issue. Customers may start seeing reported data however due to queued backlog, the agents may take some time to go back to an operational status.

    We shall update provide an update when new information becomes available.
    Nov 20, 13:53 UTC
    Update - We are continuing to investigate this issue.
    Nov 20, 13:05 UTC
    Investigating - We are aware of Application Performance Management customer tenants provisioned on US infrastructure experiencing agents greyed out and metric gaps in metric view. This issue started occurring at approximately 06:30 UTC.

    We are currently investigating the cause of this issue and will provide updates as new information becomes available.

    Note that Alert/Alarm processing is not affected and all other aspects of the service are functioning as normal.
    Nov 20, 12:25 UTC
    Nov 21, 2021

    No incidents reported.

    Nov 20, 2021
    Nov 19, 2021
    DX SaaS Maintenance EU Region on November 19, 2021
    Completed - The scheduled maintenance has been completed.
    Nov 19, 06:02 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Nov 19, 05:01 UTC
    Scheduled - DX SaaS, a division of Broadcom, is performing maintenance starting on November 19, 2021, at 05:00 UTC, for a duration of 1 hour in EU region.

    Impact
    During the maintenance period, the DX SaaS may lead to intermittent gaps in data and UI inaccessible for 5 minutes within the maintenance window. All other aspects of the product will function as normal.

    Schedule
  • Start time: November 19, 2021, at 05:00 UTC
  • End time: November 19, 2021, at 06:00 UTC
    Nov 17, 14:34 UTC
    • DX SaaS Emergency Maintenance November 19, 2021
    Completed - The scheduled maintenance has been completed.
    Nov 19, 01:10 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Nov 19, 01:00 UTC
    Scheduled - DX SaaS, a division of Broadcom, is performing emergency maintenance starting on November 19, 2021, at 01:00 UTC, for a duration of 10 minutes in US region.

    Impact
    During the maintenance period, the DX Application Performance Management (APM) data processing service may lead to gaps in data for 5 minutes within the maintenance window. All other aspects of the product will function as normal.

    Schedule
    • Start time: November 19, 2021, at 01:00 UTC
    • End time: November 19, 2021, at 01:10 UTC
    Nov 18, 21:42 UTC
    Nov 18, 2021

    No incidents reported.

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